Your privacy is important to us. At Alfa, we are committed to giving your non-public personal information all the protection required by law. This notice describes the privacy practices regarding customers and former customers of Alfa's property and casualty companies, life company, finance company, and all of their affiliates and subsidiaries.
INFORMATION WE COLLECT
Non-public personal information is personally identifiable information about you obtained by Alfa in connection with providing products and services to you. It includes information provided by you, obtained by us, or resulting from your transactions with us or others. It does not include information available to the general public. We collect non-public personal information from the following sources:
1. Information we receive from you on applications or other forms. This information may be received in person, by mail, by phone, by fax or online.
2. Information about your transactions with us, our affiliates or others. This could include, among other things, information to adjust, investigate or settle your insurance claims, your claims history, billing and payment information and coverage selections.
3. Information we receive from consumer reporting agencies. This information is generally used in conjunction with the application process. It may include motor vehicle reports, claims reports, and information from a consumer report or investigative consumer report.
INFORMATION WE SHARE WITH OTHERS
We will only disclose your non-public personal information as permitted or required by law. We may share information about you with (i) third parties as necessary to effect, administer or enforce a transaction that you request or authorize, (ii) third parties in connection with servicing or processing a product or service that you request or authorize, (iii) any of our affiliated companies, (iv) regulatory authorities, (v) consumer reporting | | agencies, (vi) third parties in order to protect againstor prevent actual or potential fraud or unauthorized transactions, (vii) organizations conducting actuarial research studies, (viii) reinsurers, (ix) companies that perform marketing services on our behalf or with whom we have joint marketing agreements, and (x) other third parties as permitted or required by law.
INFORMATION WE SHARE WITHIN ALFA
We may disclose non-public personal information about you to our affiliates to respond to your needs and to provide information about products or services offered by our affiliates. Non-public personal information is treated with the same standards of confidentiality among all Alfa affiliates. If you authorize the disclosure, your consumer report or investigative consumer reportmay be shared among our affiliated insurance companies as part of our underwriting process. Except to the extent permitted by law, we will not share credit information from your consumer report or investigative consumer report among our affiliates in order to market additional products to you.
HEALTH INFORMATION
Except as permitted or required by law, we will not disclose non-public personal health information about you unless you authorize the disclosure.
HOW WE PROTECT INFORMATION
Alfa's Privacy Policy allows our employees, agents, and customer service representatives to access non-public personal information to administer or provide products or services, or to otherwise perform their job functions. Employees, agents, or customer service representatives who misuse this information are subject to disciplinary action. We maintain physical, electronic, and procedural safeguards to guard your non-public personal information.
FURTHER INFORMATION
If you have any questions about this privacy notice, you may write us at Alfa Insurance Companies, ATTN:Privacy, P.O. Box 11000, Montgomery, AL36191-0001.We may amend this privacy notice at any time, and we will inform you of changes as required by law. |
